On Thursday, January 17, at 11:00, the press center of the Government of the Republic of Kazakhstan will host a press conference on improving the availability and quality of housing.

The speakers are Deputy Minister of Industry and Infrastructure Development of the Republic of Kazakhstan Kairbek Uskenbayev and Chairwoman of the Board of the House Construction Savings Bank of Kazakhstan JSC, Lyazzat Ibragimova.

Live broadcast of the press conference will be available on the website PrimeMinister.kz and on Facebook, VKontakte, Twitter, Periscope and Odnoklassniki social networks, on the official YouTube channel, as well as via mobile apps for Android and iPhone.

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Today’s Government meeting chaired by the Prime Minister of the Republic of Kazakhstan Bakytzhan Sagintayev focused on the issue of the development of “e-government” and the provision of public services.

In the Address to the People of Kazakhstan “Growing Welfare of Kazakh Citizens: Increase in Income and Quality of Life”, the Head of State commissioned to digitalize 90% of all public services by 2020.

To date, the Register of public services consists of 741 items. As the Minister of Information and Communication D. Abayev reported, only 454 or 61% are available in digital form. At the same time, 165 public services are available exclusively in digital form. Among them, almost half are licenses and permits, as well as business subsidization services. This was done to eliminate administrative barriers to business. Over the past year, 64 new public services have been digitalized.

The main tool for the provision of electronic public services is the e-government portal. Currently, more than 8.5 million users are registered on e-GOV. In 2018, 30 million public services were provided. 588 public services in need of optimization were identified. It was mandatory to consider the possibility of their digitalization, shortening the issuance period, the list of documents, the possibility of rendering in composite or proactive form, eliminating redundant procedures and approvals. Following the results of the work, 141 public services are planned to be digitalized, and for 447 public services, measures are being taken to reduce the time and documents required from citizens.

For example, it is planned to digitalize the issuance of the so-called "sick-list". In addition to convenience, this contributes to the formation of an electronic database on the health of the nation. It is planned that Big Data technologies will allow for more effective implementation of health and pharmacology policies. In addition, the two public services “Child transfer to foster care” and “Assignment of cash payments to foster carers” were combined.

According to the Ministry of Information and Communication, it is impossible to achieve 100% automation of public services. Since there are services that require the mandatory presence and participation of a specialist, for example: examination and provision of medical and pedagogical advice to children with disabilities. For such services, the possibility of maximum optimization of processes and terms will be worked out.

In total, as part of recommendations of the Interdepartmental Commission under the Government, 486 road maps have been approved so far. By the end of 2018, 76 public services were optimized.

Following the results of 2018, the following procedures were simplified:

First, the filing of an electronic application for obtaining a driver's license and registration of a vehicle has been implemented. Since the launch, these services have been used more than 23 thousand times. Previously, the registration of transport took 6 hours, now - 2 hours. Registration for the sale of transport takes only 20 minutes. No need to submit documents on paper. The possibility of delivering finished documents and a license plate to a house has been implemented through Kazpost. In addition, citizens are given the opportunity to choose any of the state numbers already manufactured.

Second, the ability to check the availability of administrative fines on a single resource is implemented.

Thirdly, it is planned to continue work on the provision of public services in a proactive mode. Specifically – services for the confirmation of disability, the appointment of benefits and social benefits, the provision of prosthetic and orthopedic care, and so on. This will allow comprehensively providing the listed social services without the need for people with disabilities to visit the PSC or service providers.

With regards to the development of the mobile e-government application mGov, it is noted that today only 87 services are available through mGov. There are 1.3 million users of the application. In 2018, 3.6 million services were provided through mGov.

As part of the improvement of the regulatory framework, a bill was drafted providing for more than 500 amendments to 43 Acts and 10 Codes aimed at optimizing 121 public services. Among them: optimization of marriage registration services (will reduce the period of registration of marriage from 1 month to 3 working days), automatic return of amounts overpaid by taxpayers, cancellation of over 3.5 thousand standards and regulations for regulating the provision of public services, introduction of the concept of a “pilot project”. As a result of the measures taken, in 2019, 80% will be automated, and in 2020 - 90% of public services. The number of documents submitted in paper form will be reduced by 110 million.

Recall, following a study of the level of development of e-government conducted by the UN, in 2018 Kazakhstan took the 39th place in the group with a high level of development. At the same time, by the level of maturity, the Kazakhstani electronic government is at the e-GOV 2.0 stage. Currently, within the framework of the state program “Digital Kazakhstan”, work is underway to move to the e-GOV 3.0 stage, mastered by such countries as South Korea, Australia, Singapore, the United Kingdom, Denmark and Sweden. It should be noted that the e-GOV 3.0 stage is characterized by the introduction of such elements as “Artificial Intelligence”, “Proactive Services”, “Digitized Vital Moments”, “Internet of Things” and others. In Kazakhstan, according to the Information Ministry, a full transition to the e-GOV 3.0 stage is planned by 2021.

Chairman of the Board of the NJSC “State Corporation “Government for Citizens” A. Ospanov reported that out of 741 services contained in the Register of public services, 598 services are available through the State Corporation. 325 front-offices, 16 specialized PSC with 6 sectors in Kazakhstan, including 4 sectors in Almaty and 2 sectors in the Turkestan region, 70 mobile PSCs and 1656 branches of Kazpost JSC take part in their rendering. At the same time, in the framework of increasing the level of use of services by citizens in digital form, a full-scale transformation of the existing front offices is being carried out with the introduction of the 60/40 principle, instead of the previously adopted 20/80, where 80% of jobs were occupied by employees engaged in the process of receiving applications from citizens. In addition, to simplify the process of obtaining public services, a new mechanism for confirming the identity of service recipients was launched. Now citizens can get services using face recognition or fingerprint, thereby eliminating the need to use EDS or presenting an identity card.

During the meeting, the Akims of Akmola region M. Murzalin, East Kazakhstan region - D. Akhmetov, Kostanay region - A. Mukhambetov, Akims of Astana city B. Sultanov, Almaty - B. Baibek made speeches on improving the quality of public services provided

Following the consideration of the issue, Prime Minister B. Sagintayev instructed to improve the quality of the work being done. It is noted that only 4639 vehicles passed online registration, only 18 thousand people received a driver's license. Considering the usefulness of these services for the population, it is indicated that the reason for the low rates is poor outreach work. B. Sagintayev instructed to provide explanatory work on the digitalization of the public services sector, as well as to provide the population with the necessary digital skills on a regular basis.

Along with this, it is necessary to improve the work on the provision of public services in digital form. In particular, to increase the number of government services available in the mGov mobile application, using a one-time password without an EDS, on the basis of a single application, and also ensure timely adoption of the necessary legislative changes. It is important for the people. In this regard, it was entrusted to designate target indicators within the project office with specific deadlines for converting public services to digital format.

B. Sagintayev noted that issues of development of public services are under special control of the Head of State and are included in the State Program "Digital Kazakhstan". Every year the Government reports to the President of the Republic of Kazakhstan. It is also necessary to prepare a report on the work done in the previous year. The Ministry of Information and Communication, together with concerned government agencies and the State Corporation, are instructed to draw up within a month a list of public services to be converted into digital form in the current year. All central and local government agencies are instructed to take measures for the timely implementation of this list, to develop appropriate road maps, to ensure effective interagency cooperation, and system integration.

In addition, the Ministry of Information and Communication and the State Corporation need to form an effective system for monitoring and analyzing the processes of rendering public services.

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A meeting of the Government will take place in Ukimet Uyi on Tuesday, January 15, at 10:00.

On the agenda:

- The development of "electronic government" and the provision of public services.

- Technical regulation.

Following the meeting, a press conference will be held at the press center of the Government of the Republic of Kazakhstan with the participation of Deputy Minister of Information and Communication Dinara Scheglova, Chairman of the Board of the NJSC Government for Citizens, Ablaykhan Ospanov, and Chairman of the Board of National Information Technologies JSC, Asset Turyssov.

Live broadcast will be available on the website PrimeMinister.kz and on Facebook, VKontakte, Twitter, Periscope and Odnoklassniki, on the official YouTube channel, as well as via mobile apps for Android and iPhone.

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Today in Ukimet Uyi, the Prime Minister of the Republic of Kazakhstan Bakytzhan Sagintayev held a meeting on the promotion of non-primary exports and ensuring affordable lending.

The meeting participants discussed the creation of a new model of export support on the principle of a "one-stop-shop" in order to ensure greater coverage of entities and improve the effectiveness of state support measures. With regards to affordable lending, the discussion covered measures taken to develop competitive production of goods and services, develop the “economy of simple things” to meet the needs of the population in the framework of the President’s Address “Growing Welfare of Kazakh Citizens: Increase in Income and Quality of Life”.

Reports on the agenda items were delivered by the Minister of Industry and Infrastructure Development Zh. Kassymbek, Minister of National Economy T. Suleimenov. The discussion saw participation of First Deputy Prime Minister A. Mamin, Deputy Prime Minister - Minister of Agriculture U. Shukeyev, Chairman of NCE Atameken A. Myrzakhmetov, Chairman of the JSC “Kazakhstan Institute of Industry Development” D. Zhunusuva, Chairman of NMH Baiterek JSC, A. Arifkhanov, and others.

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A meeting of the Government will take place in Ukimet Uyi on Saturday, December 29, at 10:00.

On the agenda:

- Labor productivity in the manufacturing industry.

- Measures to reduce utility tariffs.

Following the meeting, a press conference will be held at the press center of the Government of the Republic of Kazakhstan with the participation of the First Deputy Minister of Industry and Infrastructure Development of the Republic of Kazakhstan, Roman Sklyar.

Live broadcast will be available on the website PrimeMinister.kz and Facebook, VKontakte, Twitter, Periscope and Odnoklassniki social networks, on the official YouTube channel, as well as via mobile apps for Android and iPhone.

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Today in Ukimet Uyi, the Prime Minister of the Republic of Kazakhstan Bakytzhan Sagintayev chaired a meeting of the Commission on the Implementation of Digitalization under the President of the Republic of Kazakhstan.

During the meeting, issues of implementation of the State Program "Digital Kazakhstan" were discussed. In particular, the direction of work on the conduct of non-cash, instant mobile and other payments in the framework of the implementation of the Roadmap for the development of electronic commerce for 2018 - 2020. In addition, attention was paid to the development of postal infrastructure, digitalization in the field of defense and the development of an open digital platform for small and medium businesses.

Reports of the ongoing work in these areas were delivered by Minister of National Economy T. Suleimenov, Minister of Defence N. Yermekbayev, Deputy Chairman of the National Bank Zh. Kurmanov, Chairman of the Board of Kazpost JSC S. Sarsenov, Chairman of the Board of Kazakhtelecom K. Yessekeyev.

For 11 months of this year, the e-commerce market amounted to 269 billion tenge, which is 55% higher than in 2017. The number of customers has almost doubled to 2.32 million people. The number of small and medium-sized businesses involved in e-commerce is 1698, which is 864 more than last year.

For small and medium-sized businesses, the Open Digital Platform system (hereinafter referred to as “ODP”) has been launched, which can be accessed through a computer or mobile application. The ODP is a platform where digital services are available to businesses that allow remotely managing one’s business, including opening new markets for products, recruiting qualified personnel and gaining access to government support and government services. This will allow the business to reduce administrative and production costs, increase the turnover of goods and services. The platform contributes to reducing the time for IT products entering the market, reducing the cost of IT services through the use of ready-made platform components, improving the quality of IT services through open competition on the platform, as well as increasing profitability due to business scaling.

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Today, the Prime Minister of the Republic of Kazakhstan Bakytzhan Sagintayev presented the new Minister to the staff of the Ministry of Defense and Aerospace Industry. By the Decree of the Head of State, A. Zhumagaliyev was appointed Deputy Prime Minister of the Republic of Kazakhstan - Minister of Defense and Aerospace Industry of the Republic of Kazakhstan. B. Atamkulov, in turn, was appointed Minister of Foreign Affairs.

Bakytzhan Sagintayev thanked B. Atamkulov for the fruitful work done over the two years since the Ministry was founded, and wished success in the new place. The Ministry of Foreign Affairs, which is now headed by B. Atamkulov, was set before new tasks by the Head of State with regards to the implementation of state policy on attracting investments.

During the presentation, the Prime Minister noted the extensive experience of A. Zhumagaliyev in various senior positions and wished him continued success. A. Zhumagaliyev served as Chairman of the Agency for Information and Communication, Minister of Communication and Information, Minister of Transport and Communications, headed various companies.

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Today, the President of the Republic of Kazakhstan, N. Nazarbayev, signed Decrees appointing the Heads of the Ministries of Foreign Affairs, Defense and Aerospace Industry, as well as the transformed Ministry of Industry and Infrastructure Development.

“To appoint Askar Zhumagaliyev Deputy Prime Minister of the Republic of Kazakhstan - Minister of Defense and Aerospace Industry of the Republic of Kazakhstan, removing him as the Deputy Prime Minister of the Republic of Kazakhstan”, - says the Decree of the Head of State.

Earlier, the post of Minister of Defense and Aerospace Industry of the Republic of Kazakhstan was held by B. Atamkulov, who was dismissed and appointed Minister of Foreign Affairs of the Republic of Kazakhstan in accordance with the Presidential Decree.

K. Abdrakhmanov was dismissed from the post of Minister of Foreign Affairs of the Republic of Kazakhstan in connection with his transfer to another job.

In addition, due to the transformation of the Ministry of Investments and Development of the Republic of Kazakhstan into the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan, by Presidential decree, Zh. Kassymbek was relieved of his post as Minister of Investments and Development of the Republic of Kazakhstan and appointed Minister of Industry and Infrastructure Development of the Republic of Kazakhstan. 

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The text of the Decree is published on the Akorda website.

In order to improve the efficiency of the public administration system, the Head of State decreed:

1. To reorganize the Ministry of Investments and Development of the Republic of Kazakhstan by reforming it into the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan, transferring functions and powers:

1) To the Ministry of National Economy of the Republic of Kazakhstan, with regards to state policy on attracting investment;

2) To the Ministry of Foreign Affairs of the Republic of Kazakhstan, with regards to the implementation of state policy on attracting investments.

2. To appoint:

1) The Ministry of Foreign Affairs of the Republic of Kazakhstan responsible for coordinating activities in the field of export promotion;

2) State bodies as successors of the rights and obligations of the reorganized state body in accordance with the transferred functions and powers.

3. The Government of the Republic of Kazakhstan shall ensure:

1) The transfer of the Investment Committee of the Ministry of Investments and Development of the Republic of Kazakhstan to the Ministry of Foreign Affairs of the Republic of Kazakhstan;

2) The transfer of the corresponding staff of the reorganized state body;

3) The transfer of rights of ownership and use of the package of shares of the National Company Kazakh Invest Joint-Stock Company to the Ministry of Foreign Affairs of the Republic of Kazakhstan;

4) Taking other measures to implement this Decree.

4. To make the following change to the Decree of the President of the Republic of Kazakhstan dated January 22, 1999 No. 6 “On the structure of the Government of the Republic of Kazakhstan”:

- The line “Ministry of Investment and Development of the Republic of Kazakhstan;”

Shall read as follows:

- “Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan;"

5. Control over the implementation of this Decree shall be entrusted to the Executive Office of the President of the Republic of Kazakhstan.

6. This Decree is enacted from the date of signing.

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Today’s meeting of the Government of the Republic of Kazakhstan covered measures taken to fulfill the instructions of the Head of State, given at the meeting of the Security Council on 07.11.2018, regarding the reduction of tariffs and prices for socially important food products. Prime Minister Bakytzhan Sagintayev gave a number of specific instructions for further work.

Minister of Energy K. Bozumbayev reported that the instructions of the Head of State, given at the Security Council on November 7th of this year, were fulfilled by the Ministry of Energy. After an analysis and a hearing of all energy producing organizations, on December 14, this year, an order was adopted approving the limit tariffs for electric energy. In accordance with the instruction of the Head of State, objective levels of marginal tariffs for electric energy have been established for groups of energy-producing organizations. Bozumbayev noted that each energy producing organization is defined in one of 43 groups.

According to the Ministry, with the adjusted value of the tariff for capacity, the first centralized trading in electric capacity in Kazakhstan was held. As a result of trades, a reduction in the price of capacity was obtained at the level of 9% of the maximum value of the tariff for capacity.

“The cost of electricity from energy producing organizations in terms of the sum of the two components (the cost of electrical energy and the cost of power) will not exceed the level of the current marginal tariffs for electrical energy,” – K. Bozumbayev said.

Tariffs of Astana-Energy were reduced by 19.1% from 7.5 to 6.07 tg / kWh;

Tariffs of the Shymkent CHP reduced by 0.4% from 11.13 to 11.09 tg / kWh;

The tariffs of the Ust-Kamenogorsk HPP were reduced by 33.8% from 4.5 to 2.98 tg / kWh;

The tariffs of the Shulbinsk HPP were reduced by 23.1% from 4.5 to 3.26 tg / kWh;

The tariffs of Ekibastuz GRES-1 were reduced by 20.9% from 8.8 to 6.96 tg / kWh.

According to the results of the calculations made, the measures taken will allow to reduce the final prices for electricity to consumers in Kazakhstan from 01/01/2019.

The Ministry of Energy has approved an Order providing for the reduction of marginal wholesale prices for marketable gas for the fuel and energy complex for the generation of heat and electrical energy. Based on the reduction of marginal wholesale prices for gas, the Committee on the Regulation of Natural Monopolies, Protection of Competition and Consumer Rights of the Ministry of National Economy will adopt orders to reduce retail gas prices for fuel and energy complexes.

“The reduction of marginal wholesale prices will allow reducing the final prices of marketable gas from January 1, 2019 for fuel and energy complexes to generate electricity from 12 to 23%, depending on the region,” - K. Bozumbayev said.

Minister of Investments and Development Zh. Kassymbek, in turn, reported on the current pricing situation and the work being done to reduce the cost of coal. Of the total amount of coal shipment for the population about 70% is provided by the Shubarkol and Karazhyrinskoye deposits. In this regard, together with the Association of Mining and Mining and Metallurgical Enterprises, a draft memorandum was developed, which was sent to Akimats for conclusion with coal distributors, and workshops were held to reduce the selling price of coal for the population with traders.

According to the results of the joint actions carried out by all Akimats of regions and cities of National significance, relevant memorandums have been concluded to date. In total, Akimats and traders concluded about 90 memorandums

“From November of this year, as part of the implementation of the signed memorandums until the end of the heating season, the cost of Shubarkol coal is reduced by an average of 15-20% and Karazhyrinskoye coal by 5-10%,” - Minister of Investments and Development Zh. Kassymbek said, noting that in the regions of the country the selling price of coal for the population is reduced on average from 5% to 21%.

Selling prices for coal for the population are reduced in the following regions:

In the Akmola region, 7 memorandums were signed, the price for Shubarkul coal at railway deadlocks was reduced by 2400 tenge, or 17%, and for Karazhyra coal – reduced by 800 tenge, or 5%;

In Aktobe region, the price of Shubarkul Komir coal was reduced by 2500 tenge or 16%, and Karazhyra coal was reduced by 1000 tenge, or 6%;

In the Almaty region, 31 memorandums were signed, the price of coal "Shubarkul" at railroad bays was reduced by 3100 tenge, or 21%, and for Karazhyra coal - reduced by 1000 tenge, or 5-6%;

All memoranda were signed in Zhambyl region, the change in prices for Shubarkol Komir shows a decrease of 2500 tenge or 17%;

In the Karaganda region all memorandums were signed, the price of coal “Shubarkol Komir” at railway deadlocks was reduced by 1700 tenge or 16%;

In the Kostanay region, all memorandums were signed, the change in prices for Shubarkol Komir shows a decrease of 2950 tenge or 20%;

In the Kyzylorda region, all memorandums have been signed, the change in prices for Shubarkol Komir shows a decrease of 2050 tenge, or 14%;

All memorandums were signed in North Kazakhstan region, the change in prices for Shubarkol Komir shows a decrease by 2250 tenge or 16%, and for Karazhyra coal - by 800 tenge or 5%;

All memorandums were signed in the Turkestan region, the change in prices for Shubarkol Komir shows a decrease of 3000 tenge or 14%;

All memorandums were signed in Astana, the change in prices for Shubarkol Komir shows a decrease of 3000 tenge or 16%;

All memorandums were signed in Almaty, on the railway bay the price for Shubarkol Komir coal was reduced by 1800 tenge, or 13%, and for Karazhyra coal – by 800 tenge, or 6%;

All memorandums were signed in Shymkent, Shubarkol Komir prices at railway deadlocks were reduced by 2550 tenge or 18%.

Minister of National Economy T. Suleimenov reported on measures to reduce tariffs for electricity, coal, heat, water, gas, sewerage, telephone, Internet, elevator maintenance, garbage collection.

With regards to short-term measures, from 11/12/2018 in all regions, work has been organized to establish feedback with the population. According to the results, 102 public receptions were held. Hotlines were organized for consumers who do not have the opportunity to attend public reception offices.

In the sphere of heat supply, tariffs for heat for the population have been reduced in three regions: in Akmola, North Kazakhstan, and East Kazakhstan regions. In addition, from January 1, 2019, tariffs for the population are projected to decrease from 2.2% to 15.3%. As a result, consumer savings for heat supply services will be about 6 billion tenge.

In the field of water supply, the water tariff for the population in the Zhambyl region was reduced by 22%. In addition, from January 1, 2019, tariffs are projected to decrease for the population in the remaining 16 regions from 3% to 27%. The tariff for water disposal is reduced for the population in the Zhambyl region by 0.4%. In addition, from January 1, 2019, tariffs are projected to decrease for the population in the remaining 16 regions from 3% to 11%. Consumer savings regarding water and wastewater management will be more than 2 billion tenge.

Of the 11 regions with gas infrastructure, a decrease in gas prices for the population is projected from 3.3% to 17.5% in 9 regions. As a result, the savings of public funds for gas supply services will be about 5 billion tenge.

Prices for electricity for the population were reduced in the Zhambyl region by 3.6% and in the Kyzylorda region by 4%. The forecasted decline in retail prices for the population in other regions from January 1, 2019 will be from 1.7% to 23%. Retail electricity prices for legal entities in eight regions are also expected to decline from 1.7% to 8%. In general, consumer savings for electricity services will be more than 14.5 billion tenge.

The total savings by consumers for utilities, following a tariff reduction, will be about 28 billion tenge.

Along with this, according to the information provided by Akimats of the regions, it is planned to reduce tariffs for condominium services from 2.2% to 20%, for garbage collection from 2.1% to 24.7% and for elevator services from 3% to 50%.

As for medium-term measures, in order to enhance the transparency of tariff formation, as well as to monitor the execution of tariff estimates and investment programs by monopolists, two sets of amendments to the Legislation have been prepared.

The first package of amendments within the framework of the draft law “On Natural Monopolies” on December 20 of this year was approved at a plenary session of the Senate of the Parliament of the Republic of Kazakhstan and will soon be sent for signature to the Head of State. The second package of amendments aimed at strengthening the mechanism for conducting monopolies' inspections and requiring changes to the Business Code is provided for in the draft law on the development of the business environment and regulation of trading activities, which will be considered at a meeting of the Mazhilis on December 26.

In addition, T. Suleimenov reported that the change in prices for socially important food products was insignificant compared to last week. Thus, as of December 21, threshold values ​​were observed in almost all regions for two items of goods - cabbage and sugar. According to the data of the Ministry of National Economy of the Republic of Kazakhstan, there are objective reasons for the rise in the price of sugar: its prices are growing under the influence of global trends in the sugar market. At the same time, according to the Minister of National Economy, the reasons for the increase in prices for certain types of goods were the result of poor coordination at the level of local executive bodies and can be resolved at the level of Akimats. For example, the reasons are the lack of production or storage facilities.

Following the consideration of the issue, the Prime Minister of Kazakhstan Bakytzhan Sagintayev noted that all Kazakhstanis should feel the result of the execution of the instructions of the Head of State. Akims of the regions, together with the Ministry of National Economy, are instructed until January 1, 2019 to take appropriate decisions to reduce tariffs for condominium services and other utilities administered by Akimats.

It is indicated that from 01/01/2019 all service providers must strictly follow the approved reduced tariffs, and their formation should be as transparent and understandable as possible to the public.

In addition, it was noted that the rise in prices for a number of food products is not justified. In this regard, the Ministry of National Economy needs to take control of the issue of ensuring the stability of food prices, including fruit and vegetable products.

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